Privacy policy

Last updated: 23 April 2026

This privacy policy describes how ETABLISSEMENTS CARLES (operating the site Roquefort Carles) collects, uses, and protects the personal data of users of its roquefort-carles.fr website.

1. Data controller

ETABLISSEMENTS CARLES — Simplified joint-stock company (SAS)
Registered office : Zone Artisanale de Lauras, Secteur 2, lieu-dit Les Cardonières, 12250 Roquefort-sur-Soulzon
SIRET : 339 938 458 00058
Contact email : roquefort.carles@wanadoo.fr
Phone : 05 65 59 90 28

2. Data collected

Depending on your use of the site, we may collect:

Identity : first name, last name
Contact : email address, phone number
Message content entered in the contact form
Technical data : IP address, connection logs, browser type, pages visited, cookie identifiers

3. Purposes and legal bases

To respond to your contact enquiries — Legal basis: legitimate interest
To ensure the security and proper functioning of the site — Legal basis: legitimate interest

4. Mandatory nature of the data

Fields marked as mandatory in our forms are necessary to process your request. Without this information, we will not be able to respond.

5. Recipients of the data

Your data is accessible to:

authorised personnel of ETABLISSEMENTS CARLES
technical service providers (subcontractors) acting on our behalf:
- Hosting : OVHcloud (OVH SAS) — servers located in France
- Site design and maintenance : BE HYPE
- Contact email delivery : Mail Hub (internal service) via Amazon SES
- Instagram and customer-review widgets : Elfsight
- Mapping : Google Maps (Google LLC)

6. Transfers outside the European Union

Certain third-party services integrated into the site (Google Maps, Elfsight widgets, Amazon SES) may involve a transfer of data outside the European Union / European Economic Area. These transfers are framed by appropriate safeguards (European Commission standard contractual clauses, Data Privacy Framework).

7. Retention periods

Contact data and exchanges : 12 months after the last exchange
Technical logs : 6 to 12 months
Cookies and trackers : 13 months maximum (see Cookies section)

8. Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French « Informatique et Libertés » law, you have the following rights over your personal data:

right of access
right to rectification
right to erasure (right to be forgotten)
right to object
right to restriction of processing
right to portability

To exercise these rights, contact us by email at roquefort.carles@wanadoo.fr or by postal mail at the registered office address.

If you believe your rights are not being respected, you may file a complaint with the CNIL: www.cnil.fr.

9. Cookies and trackers

The site uses different types of cookies:

Strictly necessary cookies

Essential to the operation of the site (session, security, display preferences). They do not require your consent.

Third-party service cookies

Set by widgets integrated into the site (Elfsight, Google Maps). They are subject to your consent and can be managed via the banner provided for this purpose.

You may manage your preferences at any time from your browser settings or the site consent banner. See also our legal notice.

10. Security

ETABLISSEMENTS CARLES implements appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, disclosure, modification, or destruction. Exchanges with the site are encrypted via the HTTPS protocol.

11. Changes to this policy

ETABLISSEMENTS CARLES reserves the right to modify this privacy policy at any time. The version in force is the one published on this page. We invite you to consult it regularly.